
Chief Executive/Owner
I care about driving sustainable growth!
What I Care About
I must balance strategic goals with day-to-day operations to keep the business thriving. I measure success by financial performance, the culture we create, and the lasting relationships we build with stakeholders. I want my company to be known as a "relationship-first" business while remaining profitable.
Making It Happen
Relationship-Focused helped us assess where we are in our journey to give our stakeholders what they need so we can grow consistently. Their assessment of where we spend time and money on relationships that do not lead to customer or employee acquisition, retention, and growth transformed our company. Now, we teach every team member the skills to sustain business relationships with metrics that connect to profitability and retention. Now we have better insights into the key resources, activities, and partnerships that make us a "relationship-focused" company, genuinely AND profitably.