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What keeps you from being a relationship-focused organization? Let's find out together...

Through Research

We combine qualitative research with AI to uncover stakeholder expectations (customers, employees, partners, and communities) and connect those expectations to growth opportunities (acquisition, retention, growth, and advocacy).

With Human-Centered Design

We facilitate human-centered design sessions that compel stakeholders to discuss, align, and negotiate expectations so we can align individual expectations with business outcomes. 

Supported By Learning

We teach organizations how to become "relationship-focused" in their conversations with customers, partners, and peers so they have a framework for collaboration, conflict resolution, and expectations discovery.

Purple Net

A Passion for Sustainable Business Relationships

We are professional facilitators, design thinkers, researchers, and experts in industrial-organizational psychology—working together because we believe that misaligned expectations are the primary cause of business failure.

 

To grow and be profitable, you must first understand and align human expectations with business expectations.

 

Our approach starts with uncovering hidden stakeholder expectation challenges using AI-assisted research. Then, we collaborate to transform those insights into action through tailored envisioning workshops and education.

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Who We Serve

We understand that each leader in your organization faces unique challenges in discovering and managing stakeholder expectations, whether they’re customers, employees, partners, or communities. What challenges can we help you overcome?

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Why Focus on Expectations?

45%

More

Stakeholder

Acquisition

67%

More

Stakeholder

Retention

35%

More

Stakeholder

Enrichment

29%

More

Stakeholder

Advocacy

Just Need Training?

Online

In addition to our workshops and research, we teach individuals about the crucial elements of expectation conversations that strengthen stakeholder relationships.

Community

We believe that a shared learning experience is a more impactful one. That's why, when you sign up for our training, you also become part of a learning community of cross-industry professionals dedicated to stakeholder relationship development and innovation.

Live Sessions

Explore online events and learning collaborations designed to educate and support you and your organization in adopting a relationship-focused approach to adding value for all your business stakeholders.

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